Last January, Facebook launched WhatsApp Business, targeting small businesses looking to communicate with customers over WhatsApp. The app lets owners set up profiles with email addresses, working hours, and location details, along with a certain degree of automation: quick replies, Gmail-style labeling of conversations, and filters. This functionality had been specific to the Android app so far, but that changes today — WhatsApp Business users can now enjoy these features on the desktop and web app too.
Read MoreWhatsApp Business adds quick replies, filtering, and labels to desktop and web apps was written by the awesome team at Android Police.
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