Google comments on Pixel 2 XL display complaints

The Pixel 2 and Pixel 2 XL are Google’s newest smartphones, and as reviews have surfaced, many have pointed out some issues with the display on the larger model.

Many complaints have centered around grainy grays and dark colors, especially when the brightness of the display is lowered below 30 percent. Others have pointed out that the colors on the OLED-equipped Pixel 2 XL are not as bright as they should be. But, according to Google, the color situation is on purpose, as the company aimed for a “more natural and accurate rendition of colors.”

For what it’s worth, there is a vivid color option to turn on if owners prefer their colors to pop a bit more on the display. And Google says that it could add more color options at a later date, depending on how user feedback goes.

Here’s the official statement from Google sent to CNET:

“We designed the Pixel display to have a more natural and accurate rendition of colors this year but we know some people prefer more vivid colors so we’ve added an option to boost colors by 10% for a more saturated display. We’re always looking at people’s responses to Pixel and we will look at adding more color options through a software update if we see a lot of feedback.”

When you pay as much as you do for a smartphone, one that is billed as a flagship with premiere specs, these types of issues with the display are certainly worth listening to. It’s good that Google is paying attention, and that a software update could improve things, but it’s still less-than-stellar that the problems existed in the first place.


Android Match

Post a Comment